After being forced to close on a couple of occasions, our clinic has re-opened and
everything is going wonderfully well! We have all of the COVID-19 precautions and
strategies in place and our therapists are ready and eager to serve you safely and
effectively!
A message of appreciation to those who have returned to our clinic:
Our team would sincerely like to thank those of you who have trusted us enough to
come back during these challenging times. We appreciate your understanding and the
confidence that you are displaying by resuming your massage therapy care with us.
Everyone who has come in for a massage has been fully cooperative and are taking all
of the necessary precautions, so that we can all work together to continue to
provide an excellent quality of service.
Since we share our office space with a Medical Clinic, and we are all working in
cooperation with a physician and his patients, it has become increasingly important
that we all abide by these new regulations.
|
We have listed our COVID-19 protocols below to illustrate that we are doing everything
possible to ensure your health and safety:
- A Client Consent Form must be completed (preferably on-line) before your
appointment. Our therapists will be unable to administer a Massage Therapy
treatment without a signed consent form.
- We encourage you to arrive 5 minutes prior to your scheduled appointment time.
- We are limiting the number or people in our waiting room and the amount of time
that our clients will be physically present in our clinic.
- Once you arrive at our office parking lot for your appointment, please let us
know that you have arrived by calling us at 780-460-9679, or by stepping into
our vestibule and giving us a wave. Someone will direct you as to the procedure
to follow.
- Everyone entering our clinic must wear a face mask. All clients must
wash/sanitize their hands upon entering and leaving our clinic.
- Clients will be re-asked screening questions and have their temperature taken
via a touchless thermometer.
- As required by the Government of Alberta, we will be practicing social
distancing in our clinic. Please keep 2 metres away from all other people,
except when being treated by your Massage Therapist.
- When possible, please use the restroom at home/office before/after your
appointment as we are discouraging the use of our client washroom.
- Therapists will be taking extra precautions as required by Alberta Health
Services and our Massage Therapist Associations. As always, therapists will wash
their hands before and after each treatment.
- Therapists and Clients are expected to wear a mask throughout the entire
appointment however, some exceptions apply.
- Our entire staff will be diligent in cleaning and disinfecting all common
surfaces.
- Please limit your in-person conversation with our therapists and receptionist.
Please call or use our on-line booking service to schedule subsequent
appointments when practical.
- Payment can be done in advance. If you pay in person you will be asked to
wash/sanitize your hands immediately before providing payment.
We understand that some of these measures may appear extreme, however we have no
alternative but to adhere to these regulations to ensure a safe practice. Thank you
for your continued cooperation!
We sincerely appreciate your patience and understanding while we continue to deal
with the day to day challenges!
We wish you all the best of health!!
Kip Petch
Registered Massage Therapist
Owner of the Active Life Centre
|