The Active Life Centre Offers Direct Billing!!
We are pleased to offer a Direct Billing option for our clients who have Massage Therapy coverage from the following Insurance Companies:
  • Blue Cross
  • Chambers of Commerce Group Insurance Plan
  • Cowan
  • Desjardins Insurance
  • Great West Life Assurance Company
  • Industrial Alliance
  • Johnson
  • Johnston Group
  • Manulife
  • Maximum Benefit
  • SunLife Financial
  • GroupHealth Family of Companies

We are now participating with the "TELUS Health" program which provides a direct link between our clients and many insurers to streamline claims processing and shorten reimbursement times for our clinic as providers. We now offer our clients this additional value which will essentially lower your out-of-pocket expenses by submitting your claims on your behalf.

Before we started with this program, most clients were responsible for paying for their appointment right after their treatments. Now that we have the ability to direct bill, it is very beneficial and convenient for the client to only have to pay what is not covered by their group insurance plan. Our clients can now book their next appointment and leave our office very satisfied knowing that their claim has been submitted, and they can budget accordingly.

We trust that this added service will provide increased client satisfaction and loyalty due to fewer out-of-pocket expenses. Our clients can now focus on their health and commit to a treatment plan without worrying about payments and insurance paperwork.

We believe that this will become a very convenient option for our clients, allowing us to directly and immediately bill many insurance companies for insured Massage Therapy treatments. We will know right away if payment is approved, if there is a deductible owing, if they are eligible for 100% or partial coverage and even when they have reached their maximum benefit. It is a Win-Win situation! Some important information for Direct Billing for our Massage Therapy clients:

* Clients are responsible to ensure that their benefit plan does cover Massage Therapy. You will also need to find out what your benefit limitations are (ie: amount covered per year, amount covered per massage, or percentage covered per massage). Our clinic will not have access to this personal information.

* If you are covered by your own insurance as well as a spouse/partner's plan, the insurance rules are that you must claim against your own plan first until it is used up, and then you can claim on the alternate plan.

* If the insurance company does not reimburse our clinic for any portion of the treatment for any reason, the client is responsible to cover that cost at the time of the treatment.

* Please arrive a few minutes before your appointment to allow time for us to gather your billing information, so that it does not impact your treatment time. You can also call us in advance of your appointment to let us know your Insurance Company, your Policy Number and your Member Number and any other pertinent details.

MVAs (motor vehicle accidents) - We have been direct billing with insurance companies for Motor Vehicle accidents for many years and the billing process will remain the same. You must first see a 'primary caregiver' which can either be a medical doctor, a chiropractor, or a physiotherapist,however it is your choice what treatments you receive once you are approved. Massage Therapy works very well in conjunction with other therapies such as chiropractic and physiotherapy.

RCMP and Veteran's Affairs: We have also been offering direct billing with these two groups for many years. The process is simple. All you have to do is call in, or bring in, your prescription and your K number and we will take care of the rest for you!

We hope that this Direct Billing option provides you with additional convenience and it will encourage you to call our clinic for an appointment very soon!

If you have any questions regarding this coverage please do not hesitate to call or email us.

Remember to find out what your Insurance and Health Spending Accounts cover and be sure to access the maximum benefits for Massage Therapy that you are entitled to.